Manager of Health Services

St. Charles, ILFull-time2 hours ago

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Manager of Health Services If interested, please apply at: https://emmaushomes.org/careers/#positions The Manager of Health Services provides strategic and operational leadership for Emmaus Homes' nursing oversight and health services functions. This role is responsible for supervising and developing RN Case Managers, establishing and improving nursing policies and procedures, ensuring regulatory compliance, monitoring quality outcomes, and fostering strong [...]

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Michael Moellering

Encoded

Manager of Health Services

If interested, please apply at: https://emmaushomes.org/careers/#positions

The Manager of Health Services provides strategic and operational leadership for Emmaus Homes’ nursing oversight and health services functions. This role is responsible for supervising and developing RN Case Managers, establishing and improving nursing policies and procedures, ensuring regulatory compliance, monitoring quality outcomes, and fostering strong collaboration with Client Services and other departments to support the health, safety, and well-being of clients.

Key Responsibilities

Supervision and Management

Lead, supervise, coach, and develop RN Case Managers to ensure consistent, high-quality nursing oversight, regulatory compliance, and effective support of clients.

Establish performance expectations, monitor outcomes, provide regular feedback, and promote professional growth and accountability within the Health Services team.

Oversee the delegation and monitoring of Unlicensed Assistive Personnel (UAP), Licensed Practical Nurses (LPNs), and Medical Assistants, ensuring compliance with the Nursing Practices Act.

Ensure specialized nursing tasks are appropriately delegated and documented to unlicensed DSPs.

Standardization of Practices

Develop, implement, and continuously improve the policies, procedures, workflows, standards, and documentation practices that guide RN Case Manager responsibilities.

Analyze incident reports, feedback, and quality data to identify trends and lead quality improvement initiatives.

Ensure nursing oversight processes are effective, efficient, compliant, and aligned with organizational goals and regulatory requirements. Maintain compliance with applicable federal, state, and local regulations, including DMH, CARF, OSHA, HIPAA, CMS, and other governing agencies. Monitor regulatory changes and proactively update policies, procedures, and practices as needed.

Billing, Budget, and Documentation

Ensure timely and accurate completion of Residential Nursing Oversight documentation, including service logs, monthly nursing reports, and health risk screening assessments. Address compliance issues.

Monitor Residential Nursing Oversight documentation to ensure billing accuracy and prevent discrepancies.

Collaborate with Finance to monitor client budgets and billing, initiating budget amendments as necessary.

Communication and Collaboration

Establish and maintain collaborative processes between Health Services and Client Services to ensure clear

role definition, effective communication, coordinated care planning, and timely resolution of client health and support concerns.

Partner closely with Client Services leadership, working together to identify and address significant trends in client health, emerging medical needs, and any gaps in support.

Partner with Staff Education to enhance the medication administration curriculum and classes, assist with training as needed, and share field insights from Client Services and Health Services.

Collaborate with cross-functional teams to assess and improve systems, ensuring healthcare tools and vendors effectively support both clients and team members.

Build and maintain relationships with external partners, including hospitals, skilled nursing facilities, rehabilitation centers, pharmacies, and professional nursing organizations.

If interested, please apply at: https://emmaushomes.org/careers/#positions