Referral Counselor (Remote, Part-Time) - Minnesota Lawyer Referral and Information Service (MNLRIS)

Part-Time (15–25 hours/week) - Fully Remote

Make a difference—right from your home.

The Minnesota Lawyer Referral and Information Service (MNLRIS) seeks a compassionate, an excellent communicator to connect individuals with legal services and resources. This fully remote, part-time opportunity is ideal for someone who thrives on helping others and values mission-driven work. You’ll be the first voice many people hear when they don’t know where to turn.

About the Organization

The Minnesota State Bar Association, Hennepin County Bar Association and the Ramsey County Bar Association are professional associations for attorneys and legal professionals in Minnesota. The bar associations promote the highest standards of excellence and inclusion within the legal profession, provide valued resources to our members, and strive to improve the law and the equal administration of justice for all.

MNLRIS is a public service of the bar associations created to help people find attorneys who are experienced in the area of law relevant to their legal needs. Referral counselors set up appointments with attorneys, provide general information about the legal process, and direct people to appropriate legal resources. Referral counselors are not attorneys; however, they can help clients focus on their legal issues and determine the type of assistance needed.

Why Join Us?

· Fully remote work with equipment provided.

· Set schedule pre-scheduled for flexibility and work/life balance.

·Mission-driven culture where your work supports access to justice.

·Paid Time Off for all part-time staff.

·Supportive, professional team with a shared sense of purpose.

· If you're Spanish-speaking it's a plus - and it's a role that lets you put your bilingual skills to impactful use. - not required

What You’ll Do

·Answer and respond to calls, emails, and web forms from the public in English.

·Assess whether the caller has a legal issue and direct them to the appropriate resources or legal services.

·Refer callers to panel attorneys or outside agencies as appropriate—without providing legal advice.

·Maintain accurate and confidential records, logs, and statistics in a database and phone system.

·Update directories of attorneys and service agencies.

·Handle follow-up communications with clients and attorneys.

What We’re Looking For

· You enjoy helping people and bring a calm, empathetic demeanor.

· You have strong judgment, boundaries, and emotional steadiness.

· You’re dependable and respect pre-scheduled work hours.

· You’re comfortable with technology—confident using Microsoft Office (especially Teams), online systems, and learning new tools.

· You’re organized, self-motivated, and able to work independently in a remote setting.

· You’ve worked with diverse populations and care about equitable service.

·You work well with a team.

· It's a bonus, not required, if you’re fluent in Spanish and confident switching between languages on calls.

Schedule & Remote Setup

This is a fully remote position requiring a quiet, private workspace and reliable internet.
We provide a laptop and software access.

Weekly hours:
• 15–25 hours/week. Must be able to work 12:00 - 4:30 pm.

Compensation & Benefits

·$22.00/hour

·Paid Time Off

·Fully remote work

·Meaningful, mission-centered work in a supportive team environment

Equal Opportunity Employer

We are committed to building a diverse and inclusive workplace. Applicants of all backgrounds are encouraged to apply.

How to Apply

Send your resume and explanation of interest to: hr@mnbars.org

Minnesota State Bar Association
33 South Sixth Street, Suite 4540
Minneapolis, MN 55402