Volunteer Coordinator

Introduction

The Volunteer Coordinator supports ILCM’s mission by developing and coordinating volunteer and internship opportunities that strengthen the organization’s programs and operations. Reporting to the People Operations Manager, this position collaborates with staff across departments to recruit, onboard, and engage volunteers and interns; build relationships with community partners and educational institutions; and coordinate related program activities, reporting, and administrative functions. In particular, this position will work very closely with our newly created Detainee Rights Program within our Community Defense team.

What’s in it for you?

The opportunity to make an impact in the community by enhancing opportunities for immigrants and refugees in Minnesota and North Dakota.

We provide paid leave including the following: o Paid Time Off (PTO): Employees earn 12.5 hours per month during the first 2 years of employment (4 weeks), 15.625 hours per month in years 2-5 (5 weeks), and 18.75 hours per month after 5 years (6 weeks). Employees can carry over up to 80 hours of unused leave from year to year. o Earned Sick and Safe Time (ESST): In compliance with Minnesota law, ILCM provides employees with paid sick and safe leave under this policy.

Employees receive eighty (80) hours of sick and safe time, prorated upon commencement of employment. Unused sick and safe time will not be carried over from one calendar year to the next and will not be paid out at the end of each year. o Holiday Leave: Most major federal holidays are observed, including the days between Christmas Eve and New Year's Day. In addition, ILCM offers one floating holiday and the opportunity to exchange holidays that do not fall within an employee's religious or cultural background (i.e., alternative holidays). o Paid Family & Medical Leave: Provided in compliance with Minnesota statute.

See the Employee Handbook and Benefits Guide for additional information.

We provide competitive benefits including the following:

• o Medical, dental, and vision insurance with employer contributions. o Employer-paid life and disability coverage
• voluntary life insurance is available at employee cost. o SIMPLE IRA retirement plan with employer match. o FSA and HSA options with employer contributions. HSA is available only to employees enrolled in the HSA medical plan. o o o o Pet Benefits & Pet Discount Program with employer contributions. Remote connectivity stipend of $50 per month. Payment of organizational and membership dues. Training and professional development budget of $500 per year.

Why ILCM?

You will champion social justice and create meaningful impact. Your work directly support programs that change lives.

You will work in a place that values diversity, equity, and belonging. We encourage new ideas, value multiple perspectives, and foster a supportive environment where each role matters.

We offer competitive and transparent compensation. We aim to ensure that pay, benefits, and career progression reflect your contributions, impact, and market value.

You will work with a committed organization dedicated to serving and empowering clients. ILCM’s values are grounded in respect for and partnership with our immigrant and refugee clients.

Primary Responsibilities

• Volunteer and Internship Coordination: Coordinate volunteer and internship needs across departments, maintain position descriptions, recruit and screen applicants, conduct initial interviews, coordinate candidate interviews with supervisors, and facilitate placement and onboarding.
• Detention Project Volunteer Support: Assist the Detention Project team with recruiting, coordinating, and supporting volunteers in their efforts to assist individuals in ICE detention. Volunteer activities may include conducting intakes with ICE detainees, assisting with habeas petitions, and supporting representation efforts at bond hearings.
• Community Partnerships and Recruitment: Develop and maintain relationships with colleges, universities, law schools, community organizations, scholarship programs, and work-study programs to expand volunteer and internship opportunities.
• Intern Engagement and Development: Coordinate orientation, training, and periodic check-ins, gather feedback through exit surveys, and organize professional development and engagement opportunities that support interns’ growth and positive experiences at ILCM.
• Translation Coordination: Coordinate volunteer translators and external translation services to support casework and organizational communications, and translate documents as needed.
• Additional Administrative Support: o Track volunteer and intern hours and compile data for grant proposals, grant reporting, annual audits, and other organizational reporting requirements. o Submit expense authorizations for translation services and maintain related documentation. o Complete data entry, update tracking systems, and coordinate routine communications and scheduling related to volunteer and internship activities. o Maintain records of community partnerships, scholarship programs, and work-study arrangements.

Secondary Responsibilities

• Complete time records and related documentation for financial management, grant reporting, and compliance purposes.
• Participate in team meetings and monthly all-staff meetings
• Participate in training and professional development opportunities as assigned or required.
• Assist with special projects and perform other duties as assigned.

Qualifications | Knowledge, Skills & Abilities

Associate or Bachelor’s degree in any field Paralegal experience or experience working in an attorney’s office with some college credits Experience advocating on behalf of immigrants Fluency in a language spoken by a significant proportion of ILCM’s client population, such as Spanish, Somali, Hmong, Amharic, Oromo, Karen, or Karenni Strong interpersonal, communication, and relationship-building skills, with the ability to work effectively with staff, volunteers, interns, educational institutions, community partners, and other stakeholders.

Excellent written and verbal communication skills, including the ability to communicate professionally and provide responsive customer service. Strong organizational skills, attention to detail, and the ability to prioritize tasks, manage multiple responsibilities, and meet deadlines. Ability to recruit, screen, onboard, and engage volunteers and interns while coordinating effectively across departments.

Proficiency in Microsoft Office applications, including Word, Excel, and Outlook, and the ability to learn databases and other information management systems, such as LegalServer. Ability to work independently, exercise sound judgment, and resolve routine problems effectively and creatively. Ability to maintain confidentiality and handle sensitive organizational and client information appropriately.

Commitment to ILCM’s mission and the ability to work respectfully and effectively with individuals from diverse backgrounds and experiences.

Compensation & Benefits

ILCM is proud to offer a competitive compensation package which includes a starting salary of $29.03/hr at year 1 of ILCM’s scale for this role. Placement on the scale will depend on experience. Additionally, ILCM offers a comprehensive benefits package as described above.

Application Submission

Please submit a letter of interest or cover letter and resume to hr@ilcm.org. This position is open until filled. Qualified candidates will be contacted on a rolling basis for an initial screening call and will receive additional information about the remainder of the selection process at that time. If you require a reasonable accommodation to complete this application, interview, or otherwise participate in our employee selection process, please contact Diego Rivera at diego.rivera@ilcm.org Please direct all other inquiries to hr@ilcm.org.

Not sure you meet all the qualifications? Let us decide! Research shows that members of underrepresented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

To learn more about ILCM, please visit our website: https://www.ilcm.org/.

ILCM is an equal opportunity employer and is committed to providing a work environment that is free from harassment and discrimination. ILCM provides equal opportunity to all applicants for employment in accordance with all federal, state, and local laws and will not refuse to hire any qualified individual, or otherwise discriminate against any individual by reason of an employee’s race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, familial status, status with regard to public assistance, or any other characteristic protected by law.

ILCM is committed to providing all reasonable accommodations required by law to qualified individuals with disabilities who are applicants for employment and/or who are employed at ILCM.