Resident Advocate

Mission Heights is a 14-bed supportive housing program located in Columbia Heights, MN, with two accompanied 2-bedroom apartments. The 14-bed lodge provides single-room occupancy for adult clients (18+) of all genders who range in their backgrounds, including substance use and/or mental illness, homelessness, domestic violence, or other forms of trauma. All need a healing-centered place of belonging.

Resident Advocates will provide supportive services and a secure, safe environment for residents; maintain the confidentiality of all residents; monitor medication; assist in resident transportation; answer incoming calls; conduct random urinalysis drug/alcohol screenings; make a visual check of all residents and document residents’ status; assist with meals; provide crisis intervention; complete clerical and other tasks; work well with people from diverse cultural, social, and economic backgrounds, and have an awareness of culturally specific resources.

The shifts will alternate 7am-3pm one week and 3pm-11pm the next week

Position Responsibilities:

• Have complete knowledge of emergency procedures and all forms that accompany these procedures and attend quarterly emergency procedures reviews.
• Maintain confidentiality of all residents in accordance with confidentiality laws.
• Uphold the policies and procedures of the program and of Missions. Inc.
• Attendance at staff meetings and in-service training.
• Assist in resident transportation.
• Answer incoming telephone calls.
• Monitor medication and note any discrepancies in the daily and medication logs.
• Conduct random urinalysis drug/alcohol screenings.
• Make a visual check of residents and document residents’ status.
• Complete a building check three times per shift.
• Conduct bedroom inspections.
• Provide individual and class advocacy with social services, economic assistance, mental health, medical, and criminal justice systems on behalf of residents.
• Coordinate recreational and group activities with residents.
• Complete intake with residents ensures that each new resident is oriented into the program.
• Assign room; distribute linen and personal items to new residents. Provide information on available resources and options to assist residents in designing their goals and objectives.
• Review goals sheets bi-weekly with assigned residents and document in-progress notes.
• Update resident progress notes as needed with other pertinent information.
• Complete pre-admission interview forms with potential residents and coordinate intakes.
• Develop and maintain resource information.
• Facilitate groups.
• Complete clerical and other tasks as requested by the Program Manager.

Experience and Qualifications

• An understanding and sensitivity to the unique problems encountered by people experiencing homelessness, mental illness, substance use disorder, and the needs of residents in recovery
• Have an excellent working knowledge of AA/NA and other recovery programs;
• Computer proficiency required, including the ability to use e-mail, navigate the internet, and complete basic data entry in a database system;
• The ability to work well with people from diverse racial, cultural, social, and economic backgrounds;
• An awareness of culturally specific resources;
• Able to lift and carry up to 25 pounds; able to bend, stoop, kneel and climb (ascend and descend) flights of stairs;

Compensation: Hourly wage: $15.23 - $16.80/hour depending on qualifications and experience. We offer .40 cents differential pay for overnight and .50 cents for weekend shifts.

To Apply: https://www.missionsinc.org/resident-advocate-mission-heights/

Missions Inc. Programs is an Equal Opportunity/Affirmative Action Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Mission Statement: Missions Inc. Programs provide a collaborative community and safe space where people are empowered to heal and transform their lives. Our vision is a world where every person realizes their worth and lives with dignity, free from addiction and violence. Our values are to:

• Affirm human worth
• Foster self-determination
• Value diversity
• Seek social justice