Manager, Donor Relations & Communications

Job Overview

The Manager, Donor Relations & Communications is a key member of the Development team, responsible for strengthening My Sisters’ Place’s relationships with donors, supporters, community partners, and the broader public. This role combines communications, donor relations, fundraising support, and development operations, with responsibility for sharing MSP’s story, engaging audiences, and ensuring strong and consistent donor stewardship.

Key Responsibilities

• Develop and execute engaging external communications that advance MSP’s mission and increase awareness and engagement.
• Write, edit, and produce fundraising appeals, newsletters, blog posts, website content, social media, event materials, and other organizational communications.
• Create engaging digital and print materials, including graphics, photography, and video, using Canva, Adobe Creative Suite, and other tools.
• Manage content across MSP’s social media platforms and support efforts to expand audience engagement.
• Monitor relevant news and media coverage and assist with media outreach and relationship-building.
• Collaborate with staff across departments to develop compelling stories and ensure consistent, mission-aligned messaging.
• Cultivate, solicit, and steward a portfolio of annual fund donors to strengthen relationships, retain and increase giving, and secure new gifts.
• Develop and execute donor communications and fundraising campaigns, including annual appeals, targeted/micro campaigns, renewal and acquisition efforts, and stewardship communications.
• Use donor data and segmentation to create targeted lists and personalized outreach.
• Develop donor newsletters, impact updates, acknowledgments, and other stewardship materials.
• Support donor retention and engagement through timely and meaningful communications and outreach.
• Create and manage donor cultivation and stewardship calendars across all constituent types.
• Manage MSP’s Bloomerang donor database, ensuring accurate and up-to-date constituent and gift information.
• Process and acknowledge gifts, pledges, recurring donations, and other contributions in a timely manner.
• Create donor lists, queries, reports, and segmented audiences to support fundraising, communications, events, and stewardship.
• Track pledges, matching gifts, sponsorships, and other commitments.
• Monitor donor trends, retention, campaign performance, and other fundraising metrics and prepare reports for internal and Board use.
• Coordinate with Finance to ensure accurate gift reconciliation and provide support with online giving, event, and fundraising platforms.
• Maintain accurate donor records and files and handle confidential information with discretion.
• Support the planning, promotion, and execution of MSP fundraising and community events, including guest lists, donor communications, registration, event materials, and post-event follow-up.
• Represent MSP at community events throughout Westchester and virtually, serving as a knowledgeable and enthusiastic ambassador for the organization.

Location

This opportunity is based in Westchester County, New York – currently performed in a hybrid between remote work and in-person in My Sisters’ Place White Plains office (a minimum of 3 days a week in the office is required).

Job Type

Full-time

Salary

$65,000.00 - $70,000.00 Annually

My Sisters' Place