Capri Booking Manager

Who We Are

The Capri is a historic arts venue and gathering place in North Minneapolis where creativity, community, and culture come together. As a vibrant hub for artistic expression and civic engagement, the Capri offers a unique range of experiences—from feature films and documentaries to live music, theater, dance, and visual art. Our programming is rooted in the Northside and extends across the Twin Cities metro, serving youth, families, artists, and audiences alike.

The Capri is operated by PCYC, a strong and long-standing community-based nonprofit organization with a 71-year history of delivering exceptional education, arts, and youth programming to children, families, and the North Minneapolis community. As a program of PCYC, the Capri remains deeply committed to equity, access, and impact through the arts.

Why You’ll Love Working Here

At the Capri, you’ll be part of a passionate, mission-driven team working at the intersection of art and community. This is a place where the power of the arts uplifts and connects, where young people are nurtured to reach their full potential, and where the Northside’s beauty, strength, and creativity are celebrated every day. If you're energized by meaningful work, artistic innovation, and community-building, you’ll thrive here.

Wages

$24.04 - $26.44 per hour depending on qualifications and level of experience

Benefits

• Generous Paid Time Off (PTO), plus 12 paid holidays
• Competitive health, dental, and vision insurance
• Health Savings Account (HSA), and options for Flexible Spending Accounts (FSA).
• Long-term disability insurance – the employer pays the premiums
• Employer-paid basic life & AD&D insurance with the option for additional coverage paid by the employee
• Voluntary benefits: Accident, hospital indemnity, critical illness, short-term disability insurance
• PCYC sponsors a retirement plan with 25% match on your first 4% and immediate vesting

Because PCYC is a member with Metropolitan Alliance of Connected Communities (MACC) who partners with St. Mary’s University, PCYC employees and their spouses are also eligible for the following benefits at St. Mary’s University:

• Discounted tuition for Bachelor’s, Master’s, and Doctorate programs
• Professional development opportunities
• Access to advancement (internships, job placement, field practice)

Job Summary

PCYC is hiring a Capri Booking Manager to drive event sales and revenue by cultivating client relationships, converting inquiries into bookings, managing proposals and contracts, and ensuring clients receive a seamless experience from initial inquiry through event execution. The position also manages the Capri’s master event calendar and internal event briefings, coordinating closely with the Capri team to ensure programming, staffing, production, and facility needs are clearly communicated and effectively managed.

Responsibilities

• Work in close collaboration with Capri Director to meet or exceed Capri revenue goals through effective sales and client relationship management.
• Respond promptly to booking inquiries with clients and stakeholders.
• Complete invoices and collection of payment and insurance documents in a timely fashion.
• Convert leads into booked agreements by identifying available or alternatives dates with potential clients, conducting facility tours and follow-up meetings, determining production requirements through phone consultations, generating and adjusting proposals, collecting liability insurance, and promptly issuing signature agreements and invoices.
• Solicit prospective clients through networking and one-on-one outreach.
• Build an Event Proposal and budget for each event, anticipating production and staffing expenses.
• Ensure a successful day of event experiences by developing and communicating a comprehensive Event Briefing and timeline that accurately informs the Capri Team of event requirements and prepares the client for success.
• Secure and provide the Box Office Manager with marquee updates for each event.
• Secure and provide the Communications Director with website updates for each event.
• Protect PCYC’s investment in the Capri facility by informing clients of all Capri policies, procedures, and security practices.
• Establish and maintain the client and vendor database for all Capri programming, productions, presentations, and bookings.
• File contracts, letters of agreement, liability insurance, and other supporting documents for each event.
• Manage and organize the calendar of all Capri programming, productions, presentations, and bookings to coordinate space reservations and staffing designations.
• Build, post, and distribute Event Briefings for all internal stakeholders to ensure all details are clearly communicated.
• Partner with the Capri Team to maintain staff schedules to ensure adequate coverage and efficient workflow.
• Customize and provide Event Reports for Audience Services Manager and Production & Tech Manager to fill out at the end of each event.
• Work with the Capri team to evaluate events and develop improvement plans for greater efficiency.
• Provide updates regarding event dales, revenue, and expenses to the Director of Finance and Operations.

What You Bring

• At least 3 years of previous experience in sales.
• A minimum 2-year degree with a focus or experience in Theater or Events is preferred.
• Demonstrated commitment to diversity of thought, backgrounds, and perspectives.
• Excellent interpersonal and team skills.
• Strong project management and oversight skills.
• Knowledge of arts resources in the Twin Cities area that may benefit clients.
• Experience using Planning Pod or other event booking, venue management, and event scheduling software.
• Computer competency with the ability to use these resources effectively in accomplishing work.
• Certifications in CPR and First Aid (training provided by PCYC/Capri).
• The ability to handle multiple tasks independently while maintaining attention to detail.

Diversity and open expression are fundamental to the work of PCYC. We are passionate about building and sustaining an inclusive and equitable working environment where everyone can belong. Every member of our team enriches our work by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We welcome everyone to apply, especially those individuals who are underrepresented in our sector: individuals who identify as BIPOC, Indigenous or people of culture, LGBTQI+ and gender fluid or gender nonconforming, individuals with disabilities (both seen and unseen), veterans, people of any age or family status. We encourage you to apply even if you feel like you don't fit 100% of the technical requirements. Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, religion, national origin, sex, gender identity, sexual orientation, familial status, disability, age, marital status, membership or activity in a local human rights commission, status with regard to public assistance, criminal history (justice-impacted status), housing or homelessness status, height, or weight.

Our organization has a partnership with Metropolitan Alliance of Connected Communities (MACC) to provide administrative services including management of the hiring process. If you apply for this position, you may see references to MACC in some online materials.

PCYC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. See E-Verify’s official poster at https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf. See E-Verify’s Right to Work poster at https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.