Annual Giving and Stewardship Manager

Mission

Ronald McDonald House Upper Midwest in partnership with our community, provides a comfortable and caring home-away-from-home that supports keeping families together and reduces stress during a child’s serious illness or injury. Ronald McDonald House Upper Midwest operates five locations in Minnesota---four in the Twin Cities and one in Duluth, and provides complimentary lodging, meals and support to thousands of families every year.

Job Description

The Annual Giving and Stewardship Manager is part of a development team responsible for generating philanthropic support and strengthening donor relationships. As Ronald McDonald House Upper Midwest prepares for future growth and a capital campaign to expand capacity, this position will play a vital role in increasing annual fundraising revenue, improving donor retention, and fostering exceptional donor experiences.

This position is responsible for the implementation and evaluation of the organization's annual giving and donor stewardship programs. This role implements direct mail appeals, digital fundraising campaigns, monthly giving initiatives, donor reactivation efforts, donor recognition programs, stewardship communications, and annual fund reporting.

Primary Responsibilities

• Annual Giving appeals; implement and monitor both print and digital appeals
• Donor Stewardship; implement a donor recognition program that encourages deeper engagement with the organization
• Reporting; share the impact of our work with donors through multiple channels of communication
• Data integration between systems
• Donor experience management; including post-event fulfillment
• Event support; including auctions
• Supervision: this position does not supervise permanent staff
• Measurement and continuous improvement; conduct evaluations and recommend process improvements.

The duties and responsibilities described are not a comprehensive list, and other duties may be assigned, or the scope of the position may change as necessitated by business needs at any time with or without notice.

Expected Hours of Work

This is a 40-hour, full-time, in-office, and full-benefit earning exempt position. The hours of work are generally Monday through Friday 9am to 5pm, except as some night and weekend shift needs arise.
Nights and weekends are expected, particularly through the seasonality of Ronald McDonald House Upper Midwest’s Signature Events and large third-party Community Fundraiser event schedule.

Benefits
3 Weeks Accrued Vacation
11 Paid Holidays
10+ Accrued Sick Days
3 Personal Days
80% Paid Premium Medical Plans
100% Paid (Free) Employee Dental, 50% Paid Dependent Dental
Vision, Life, Short & Long Term Disability
401k plan with 4% Match
Bonus Program

Work Environment

This position is based at the Ronald McDonald House: Oak Street in Minneapolis, a 75,000 square foot facility that houses 48 families and contains office space for the Senior Leadership Team, as well as Finance, HR, Facilities, Program, Development, and Volunteer Management staff. Ronald McDonald House Upper Midwest also operates programs inside three pediatric hospitals in the Twin Cities and has a stand-alone facility in Duluth.

• Bachelor's degree or equivalent experience
• Two or more years of fundraising or donor relations experience
• Strong communication skills
• Familiarity with CRM systems (Raiser’s Edge NXT preferred)
• Experience using fundraising metrics and reports
• Valid driver’s license preferred
• Traits such as integrity, trustworthiness, empathy, and self-direction are imperative for a successful experience in this role

Competencies and Skills

• Fundraising, particularly print and digital appeals
• Donor stewardship
• Relationship management
• Data analysis and reporting
• Strategic Communication
• Execution and results orientation
• Adaptability and problem solving

Major Challenges

• Maintaining professional boundaries

• Maintaining composure in fast paced environment when faced with competing priorities or unprompted redirection.

How to Apply
Interested candidates should submit a resume and cover letter outlining relevant experience.
Applications should be submitted to tknutson@rmhc-uppermidwest.org with the subject line:
“Signature Events Director Application”.
Applications will be reviewed on a rolling basis; the position will remain open until filled.

Ronald McDonald House Upper Midwest is an equal opportunity employer and at will employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Further, Ronald McDonald House Upper Midwest takes affirmative action to ensure that employees are treated during employment without regard to any of these characteristics.