Community Case Manager

General The Caring Place is an ecumenical, Christian organization that seeks to provide the resources and opportunities our neighbors need to thrive. The organization values integrity, ethics, a team mindset, positivity, creativity, diversity, and compassion towards others. Position Overview The Community Case Manager (CCM) provides direct care services through our Opportunity Center. The CCM, under direction of the Programs Director and in collaboration with the Opportunity Center team, conducts case management, crisis counseling, and resource referral service to individuals served at The Caring Place with the goal of aiding them to achieve their goals and move from surviving to thriving. Case management activities include but are not limited to individual assessments and the development of goal-oriented, client-driven action plans. The focus of CCM is to provide support to address barriers and connect to resources. The CCM will also engage in ongoing program evaluation and coordination with other social services agencies. The CCM will also facilitate and implement Bridges Out of Poverty concepts and support the Getting Ahead in a Just Gettin’ By World trainings. This is a full-time, salaried position. Duties Include Interview, engage, and assess clients who present for services Provide case management support to address short- and long-term […]

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Creator

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Encoded

General

The Caring Place is an ecumenical, Christian organization that seeks to provide the resources and opportunities our neighbors need to thrive. The organization values integrity, ethics, a team mindset, positivity, creativity, diversity, and compassion towards others.

Position Overview

The Community Case Manager (CCM) provides direct care services through our Opportunity Center. The CCM, under direction of the Programs Director and in collaboration with the Opportunity Center team, conducts case management, crisis counseling, and resource referral service to individuals served at The Caring Place with the goal of aiding them to achieve their goals and move from surviving to thriving. Case management activities include but are not limited to individual assessments and the development of goal-oriented, client-driven action plans. The focus of CCM is to provide support to address barriers and connect to resources. The CCM will also engage in ongoing program evaluation and coordination with other social services agencies. The CCM will also facilitate and implement Bridges Out of Poverty concepts and support the Getting Ahead in a Just Gettin’ By World trainings. This is a full-time, salaried position.

Duties Include

• Interview, engage, and assess clients who present for services
• Provide case management support to address short- and long-term needs, support clients to identify goals, develop mutually agreed upon action plans, provide continued support and evaluation of progress
• Maintain excellent and up to date records of interactions
• Refer consumers to other community organizations when necessary
• Assist in planning/designing future programs
• Monitor and evaluate program outcomes and assist in continued program improvements for more effective outcomes
• Participate in area activities related to health/welfare services
• Attend staff conferences
• Supervise student interns
• Provide support to volunteer registrars, monitoring and addressing registration issues
• Fostering collaborative working relationships with volunteers
• Perform other related duties incidental to the work described herein

Educational Requirements

Master’s Degree in Social Work (MSW) from an accredited school of social work preferred; Bachelor’s Degree in Social Work (BSW) or a related field required

Experience Requirements

• Advanced experience with the disenfranchised with knowledge of the welfare system, including SNAP, TANF and TennCare and/or case management experience.
• Experience working with the disabled with knowledge of programs provided by the Social Security Administration, including Medicare, SSDI, SSI, QMB, and SLMB
• Work history with diverse populations
• Work history with individuals who suffer with various mental health diagnoses with a working knowledge of the DSM-5
• Work history with individuals who adversely use alcohol and other drugs and knowledge of related community services available
• Work history with victims of abuse/neglect/domestic violence
• Crisis intervention experience highly recommended

Skills

• Bilingual in Spanish and English preferred.
• Strong assessment/interviewing skills that demonstrates critical thought process
• Ability to conceptualize presenting problems from a strength-based, person-in-environment perspective
• Ability to problem-solve effectively and quickly
• Working knowledge of available community resources with ability to perform linkage, advocacy, and brokerage services as needed
• Ability to form liaison relationships with leaders of community organizations
• Effective counseling skills
• Proficient with computer data base and word processing
• Skillful written and oral communication skills
• Effective organizational and time-management skills
• Ability to practice consistently with integrity, innovation, and initiative
• In-depth understanding and effective application of ethical code and standards

Job Type: Full-time

Benefits:

• Paid time off
• Professional development assistance

Work Location: In person

General

Strong

Position Overview

Ul

• Interview, engage, and assess clients who present for services

• Provide case management support to address short- and long-term needs, support clients to identify goals, develop mutually agreed upon action plans, provide continued support and evaluation of progress

• Maintain excellent and up to date records of interactions

• Refer consumers to other community organizations when necessary

• Assist in planning/designing future programs

• Monitor and evaluate program outcomes and assist in continued program improvements for more effective outcomes

• Participate in area activities related to health/welfare services

• Attend staff conferences

• Supervise student interns

• Provide support to volunteer registrars, monitoring and addressing registration issues

• Fostering collaborative working relationships with volunteers

• Perform other related duties incidental to the work described herein

Li

Advanced experience with the disenfranchised with knowledge of the welfare system, including SNAP, TANF and TennCare and/or case management experience.