Director of Clinical Support Services

The Director of Clinical Support Services is a senior leader in Supply Chain Management Operations who leads and advances supply chain operational systems and processes in support of Mayo Clinic's clinical practice and initiatives. This role exists at each regional destination medical site to support and align supply chain strategy with surgical and procedural teams, ensuring seamless, high-quality support for patient care delivery while optimizing supply chain performance against key performance indicators (KPIs).

The position serves as the site-based Supply Chain Leader and strategic partner to clinical and administrative leaders, fostering strong relationships through stakeholder engagement across perioperative and procedural environments to drive efficiency, innovation, reliable product availability, and workflow optimization. This includes developing and executing short-term tactics and long-range plans that optimize the use of supplies and services while reducing costs. This leader will drive regional transformation, strengthen cross-functional collaboration, and promote integrated, data-driven decision-making while serving as the regional supply chain executive leader for the practice.

Qualifications:

• Bachelor's degree in business, process engineering, or related field from an accredited college or university
  
• Ten years of management experience, including five years in progressively responsible management positions in Healthcare Supply Chain
  
• Supply chain management experience and experience in clinical areas with clinical process standardization, business process engineering, and performance improvement strategies
  
• Advanced certification in healthcare desirable
  
• Work experience in a hospital, multi-hospital complex system, or other healthcare-related setting required; academic health system experience a plus
  
• Experience leading major organizational changes and transformation, including large-scale supply chain redesign and operational efficiency initiatives
  
• Knowledge of demand replenishment, inventory management, logistics, and critical supply chain KPIs desirable
  
• High degree of personal integrity and ethics required

Compensation: $163,280 - $236,745/year. Full time, exempt, benefits eligible. Schedule: Monday - Friday, normal business hours.

Note: Authorization to work and remain in the United States without the need for Mayo Clinic sponsorship (now or in the future) is required. Mayo Clinic does not participate in the F-1 STEM OPT extension program.

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Location

Phoenix, AZ, USA33.448295-112.072549USAZ