Director of Operations and Programs

Position Summary

Title: Director of Operations and Programs

• Reports to Chief Executive Officer
• Supervises Manager of Community Education and Outreach (part-time), Manager of Marketing and Communications (part-time), contractors, and volunteers
• Full-time, salaried, exempt
• Location Chicagoland; mainly remote, with some travel
• Salary range $75,000 to $88,000 per year

About My Density Matters

My Density Matters (MDM) is an Illinois 501(c)(3) nonprofit that educates women about breast density and what it means for breast cancer screening. Through community education, Hispanic outreach, workplace partnerships, the My Story Matters storytelling program and other initiatives, we help women understand their breast density so they can have informed conversations with their health care providers.

My Density Matters is in the northwest suburbs of Chicago and has grown substantially since its founding five years ago. The organization has converted two contractors to W2 part-time employees and now seeks a full-time Director of Operations and Programs to expand its mission. To date, My

Density Matters has reached millions online and thousands in person and via Zoom with its lifesaving, empowering information about breast density and breast cancer screening.

Role Overview

The Director of Operations and Programs runs the day-to-day work of My Density Matters: programs, program finances, people, and communications. This role partners closely with the CEO, who leads major fundraising, most external relationships, public speaking, and board relations. Together, they share the leadership of the organization, with the CEO focused outward and this role focused inward.

This is a hands-on leadership role for someone who enjoys building systems, supporting a small team, managing events and programs, and turning plans into results. The director will supervise two part-time managers and several contractors, manage program budgets and expenses, oversee payroll/HR, and help My Density Matters grow its reach to more women.

This position offers real room for growth. As MDM expands, the right person will have the opportunity to take on greater leadership responsibility, with the potential to grow into a vice president role.

Key Responsibilities

Program management

• Oversee all current and future MDM education programs, including community education, Hispanic outreach, corporate and workplace outreach, My Story Matters, Check Your Chart, and all media methods (website, newsletter, social media).
• Build annual program plans, calendars, and goals with the program team, and track progress against them.
• Measure program reach and results, and prepare program reports for the CEO, board, and funders.
• Manage the review process for health education materials, so that subject-matter review happens before anything is published and external materials carry the general-education disclaimer.
• Manage program budgets and track program expenses, and communicate with the bookkeeper about program and contractor expenses.
• Own grant reporting for MDM, including tracking deliverables, outcomes, and deadlines for funded programs.

Team leadership and HR

• Supervise and support the part-time Manager of Community Education and Outreach and the Manager of Marketing and Communications, as well as multiple contractors.
• Lead hiring, onboarding, goal setting, and regular check-ins and reviews. Manage HR administration, including payroll coordination, paid leave tracking, required training, and contractor agreements.
• Keep personnel records confidential and secure, in line with MDM policies.
• Keep employee policies and procedures current and help build a healthy, collaborative team culture.

Operations and program finances