Director of Clinical Services

This position utilizes clinical social work expertise to support the organization in the provision of supportive services that effectively engage clients facing barriers due to trauma and/or mental illness. The position serves as a resource to housing case managers in all programs, providing consultative support to assess and address barriers. The position maintains a regular presence in all client programs, providing direct client services including conflict resolution, crisis de-escalation, and participation in client meetings and appointments, as needed. The position researches, engages, and coordinates education, training, and staff development opportunities to guide and equip staff to respond to challenging client situations with a trauma-informed approach.