Office Manager Float

New Life Family Services is looking for a full-time (40 hours per week) Office Manage to float between their metro First Care offices.TheFloatOfficeManagerhelpsfulfilNewLifeFamilyService’smissionofassistingclientsinlife-affirming decisions with the love and compassion of Christ by ensuring professional representation of New Life Family Services and its programs through management of its offices, coordination of client services and working to ensure volunteer program support.

POSITIONRESPONSIBILITIES:

BRANCH RESPONSIBILITIES: Assist branch Office Managers with coverage and daily office responsibilities asneededatanyofour5TwinCitieslocations.Responsibilitiesmayincludeofficeadministrationincluding coordinating schedules, ordering supplies, maintaining office equipment, general office organization and maintaining office statistics. Assist with the Every Family program as set bythe agency and with the direction of the Every Family Program Manager. Oversee the receiving of material donations, processing donations and management of clothing closet. Maintain schedule of appointments for parent coach volunteers.

CLIENT CONTACT: Answer incoming phone calls and texts, providing over the phone support to those in crisis.Scheduleclientsformedicalorsocialserviceappointmentsasneeded.Assiststaffandvolunteersas needed with paperwork, client check in and out as well as helping to have office prepared for all

appointments.

VOUNTEER RECRUITEMENT: Work with staff to identify needs for volunteers and interns. Maintain and updatepostingsforcontinualvolunteerneeds.Workwithmarketinganddevelopmentteamaneededfor the creation of and posting of volunteer opportunities in the community.

VOUNTEERHIRINGANDTRAINING:Receiveandreviewallvolunteer/internshipapplications.Perform backgroundchecks,checkreferences,etc.Performfirstroundinterviews.Attend(ifapplicable)second round interviews with volunteer’s future supervisor.Plan and execute all aspects of new volunteer orientation. Work with supervisor or volunteer to ensure all initial training requirements are met. Coordinate with the volunteer’s supervisor to ensure volunteer is fulfilling continuing education requirements. Work with Parenting Program Manager to plan and execute quarterly volunteer trainings.

VOLUNTEERSUPPORT&ONGOINGTASKS:Maintaindatabaseofsupportvolunteers.Workwithcenter stafftoidentifyneeds.Fillrequestsinatimelyfashion.Keepvolunteersinformedofupcomingtraining. Responsible for follow-up withsupport volunteers. Work withEvents Manager for volunteer needsfor events and manage volunteers the day of events.

VOLUNTEER RETENTION AND APPRECIATION: Coordinate with Director-level staff to plan volunteer appreciationevents.Actasaliaisonbetweenvolunteerandsupervisortoensurevolunteers’needsare met.

For a complete job description and our employment application, please see our website.