Transportation Program Coordinator

ABOUT ABLE SC

Looking for more than just a job? Come be part of a movement!

Able South Carolina (Able SC) is a disability-led organization dedicated to advancing disability rights, independence, and full community inclusion across South Carolina. We believe people with disabilities can and must lead, create change, and build a more inclusive world. Our team brings passion, creativity, collaboration, and a little fun to the important work we do every day!

At Able SC, you’ll join a team that values your ideas, encourages professional growth, and believes that meaningful work should come with a supportive and engaging workplace.

We take care of our team, too! Able SC offers a competitive salary and a generous benefits package, including health, dental, vision, and life insurance, an Employee Assistance Program, and retirement plan contributions.

And because life outside of work matters, we offer paid vacation, sick leave, and 21 paid holidays annually!

Bring your talents, ideas, and passion to a team making a difference across South Carolina.

YOUR OPPORTUNITY TO MAKE AN IMPACT!

We're looking for a dedicated, creative, and passionate Transportation Program Coordinator to lead Able SC's Mobility Management and Paratransit Eligibility Assessment Programs!

This position plays a critical role in removing transportation barriers and ensuring people with disabilities have equitable access to public transportation and greater independence in their communities.

The Transportation Program Coordinator will oversee mobility management services, coordinate paratransit eligibility assessments, and support travel training initiatives that help disabled people understand and navigate their transportation options.

You'll manage day-to-day program operations, provide training and technical assistance, mentor team members, and collaborate with transit providers and community partners to strengthen accessible transportation systems. You'll also represent Able SC on transportation committees and help identify opportunities to expand services and funding across South Carolina.

Working under the direction of the Vice President & Chief Community Integration Officer, you'll help advance disability-led solutions that improve transportation access, promote independence, and strengthen community integration.

This isn't just about transportation. It's about ensuring disabled people can get where they want to go, participate fully in their communities, and live life on their own terms!

People with disabilities are encouraged to apply!

ESSENTIAL DUTIESWith or without reasonable accommodations

Lead innovative, disability-led transportation programs that break down barriers, expand mobility options, and advance the freedom and independence of people with disabilities across South Carolina.

Essential Duties & Responsibilities

1. Champion Able SC's mission, core values, disability rights, and Independent Living (IL) Philosophy by advancing accessible, equitable, and disability-led transportation solutions that expand community participation.

2. Coordinate and oversee the daily operations, implementation, and continuous improvement of Able SC's Mobility Management, ADA Paratransit Eligibility Assessment, and Travel Training Programs.

3. Oversee ADA paratransit eligibility assessments that identify disability-related barriers individuals may encounter when accessing or using fixed-route public transportation, ensuring fair, consistent, and individualized processes.

4. Coordinate the identification of environmental, physical, communication, sensory, cognitive, and systemic barriers that may prevent individuals from accessing bus stops, navigating transit systems, or completing trips using fixed-route transportation.

5. Ensure paratransit eligibility processes are grounded in ADA requirements, recognize how disability-related access needs interact with transportation barriers, and uphold the rights and dignity of disabled people.

6. Lead mobility management initiatives that connect disabled people with accessible transportation options, strengthen coordination among providers, and expand opportunities for independent travel and community participation.

7. Oversee individualized transportation planning that considers accessible routes, pedestrian infrastructure, transit schedules, service availability, and other factors affecting a person's ability to reach their chosen destinations.

8. Coordinate and strengthen travel training services that support disabled people in learning to navigate public transportation, including route planning, boarding, fare payment, transfers, accessibility features, and responding to unexpected travel disruptions.

9. Identify gaps in transportation services and work collaboratively with transit providers and community partners to develop creative, practical solutions that remove barriers and expand transportation choices.

10. Promote individual choice and self-determination by ensuring transportation services and training are responsive to each individual's goals, preferences, lived experiences, and identified access needs.

11. Build and maintain strong partnerships with public transit agencies, local governments, schools, disability organizations, and community stakeholders to improve transportation access and coordination across South Carolina.

12. Advocate for accessible transportation policies, infrastructure, and practices that address systemic barriers and ensure disabled people have equitable access to their communities.

13. Represent Able SC on transportation advisory committees, planning initiatives, stakeholder workgroups, and community coalitions, elevating disability-led perspectives in transportation decisions.

14. Develop and coordinate engaging outreach, presentations, transit orientations, and training opportunities that increase awareness of transportation rights, accessible transit options, and community resources.

15. Provide technical assistance and guidance to transit providers, community organizations, and other stakeholders on transportation accessibility, disability rights, and inclusive service delivery.

16. Coordinate, mentor, and support transportation program staff, promoting collaboration, professional growth, accountability, and consistent delivery of high-quality services.

17. Establish program goals, monitor service delivery and outcomes, and identify opportunities to strengthen efficiency, accessibility, individual satisfaction, and overall program impact.

18. Ensure transportation programs meet applicable ADA requirements, grant expectations, contractual obligations, documentation standards, and reporting deadlines.

19. Respond to transportation-related inquiries, support staff in resolving complex access concerns, and coordinate timely solutions with transit providers and community partners.

20. Collaborate with leadership to strengthen transportation programs, identify new funding and partnership opportunities, and advance Able SC's strategic priorities.

21. Perform additional duties and special projects as assigned by leadership.

WHAT YOU BRING TO THE TEAM!

You're a creative problem-solver, natural collaborator, and passionate advocate who believes transportation is about more than getting from one place to another; it's about freedom, independence, and opportunity! You bring the leadership, enthusiasm, and organizational skills to coordinate innovative transportation programs, tackle accessibility barriers, and turn challenges into meaningful solutions.

You know how to bring people together, build strong partnerships, and empower a team to do great things. Whether you're strengthening mobility management services, overseeing ADA paratransit eligibility assessments, or advocating for more accessible transit systems, you're ready to challenge the status quo and make a lasting impact.

Most importantly, you believe disabled people deserve transportation choices, equal access, and the freedom to participate fully in their communities, and you're excited to help make that happen!

Qualifications & Requirements

• Bachelor's degree in Human Services, Social Work, Public Administration, Transportation Planning, or a related field. An equivalent combination of education and relevant experience may be considered.

• Demonstrated commitment to disability rights, accessibility, self-determination, and the Independent Living (IL) Philosophy.

• Knowledge of mobility management, public transportation systems, ADA paratransit eligibility requirements, and barriers to accessing fixed-route transit.

• Understanding of the Americans with Disabilities Act (ADA), particularly transportation accessibility, passenger rights, and paratransit eligibility requirements.

• Experience coordinating programs, managing daily operations, supporting staff, and monitoring program outcomes.

• Ability to identify transportation barriers, coordinate accessible travel options, and develop practical, individualized solutions.

• Strong communication, training, public speaking, and relationship-building skills, with the ability to collaborate effectively with disabled people, transit providers, and community partners.

• Ability to analyze transportation policies, identify service gaps, maintain accurate documentation, and meet grant and reporting requirements.

• Proficiency with Microsoft Office, Google Workspace, and the ability to learn transportation-related software and data systems.

• Strong organizational skills, sound judgment, and the ability to manage competing priorities while maintaining confidentiality and professional boundaries.

Preferred Qualifications

• Experience in mobility management, ADA paratransit eligibility assessments, travel training, or accessible transportation program coordination.

• Experience working within a disability-led organization, Center for Independent Living (CIL), public transit agency, or related community-based program.

• Knowledge of transportation funding, community partnerships, and strategies for improving accessible transit systems.

• Training or certifications in mobility management, ADA paratransit eligibility, or travel instruction through recognized organizations such as the National Center for Mobility Management (NCMM) or Easterseals.

• Willingness to complete relevant mobility management and ADA transportation training within the first six months of employment.