Tier I Support Representative

As a Tier I Technical Support Representative at akoyaGO you’ll report to the Manager of Support Services. You’ll play a vital role in ensuring our clients’ success by delivering timely, accurate, and friendly service and in collaboration with our internal teams, will address client needs, answer inquiries, offer improvements, and troubleshoot issues. This role offers the opportunity to gain expertise in a variety of software platforms, including MS Dynamics 365 CRM, Business Central, Power Apps, Power Automate, Power BI, SharePoint Online, and other Microsoft 365 applications.