Programs Director

I. Job Summary

This position is a key part of the Clare Housing team, providing essential visioning, leadership, and oversight to all Clare Housing Programs and Services, with the goal of helping people living with HIV/AIDS to become stably housed and to achieve optimal health outcomes.

The Programs Director provides strategic leadership for Clare Housing's programmatic work, ensuring high-quality, compassionate, and effective services that advance the organization's mission. As a member of the Senior Leadership Team, this position develops organizational leaders, strengthens program performance, cultivates community partnerships, and guides the evolution of services. The Programs Director will lead program managers and pilot programs while planning for new programs to meet the needs of our clients.

This position will also be involved in the agency’s efforts to deepen our impact within racial equity, advocacy, and social justice. This position is responsible for ensuring high-quality services for our clients and that Clare Housing meets the regulatory requirements of various public funding sources. The Programs Director will participate in the development of new programs, strategic planning, and financial oversight.

The Programs Director is directly responsible for the successful implementation of program grants and outcomes.

This position requires someone with experience in staff leadership, grant management, and general non-profit management, with excellent supervisory skills and initiative. The position will require skills in clinical program oversight and understanding multiple housing programs. The person in this role will have a major impact on the core services and programs offered at Clare Housing.

The annual salary range for this position is $95,000 - $110,000 based on experience. This is a full-time exempt position based on-site in the Northeast Minneapolis Admin office, with work sites across multiple Clare locations in the Minneapolis area. Hours may vary per week and may require occasional non-standard hours (evenings or weekends for relevant activities).

Benefits include Medical, Dental, Vision, 4% match of 403(b) retirement fund, starting at four weeks of Paid Time Off in year one, and more.

II. Duties and Responsibilities

Leadership and Team Development

• • Provide strategic leadership for Clare Housing's programs and services, ensuring staff are equipped to deliver high-quality, compassionate, and effective services that advance the organization's mission.
• • Foster a culture of accountability, collaboration, inclusion, and continuous learning throughout the Programs Department.
• • Build the leadership capacity of managers, equipping them to effectively supervise staff in onboarding, training, performance management, employee development, corrective action and leading high-performing teams.
• • Lead the implementation and ongoing integration of Housing First, Harm Reduction, trauma-informed, resident-centered, and equity-centered practices throughout organization’s programs.
• • Promote an organizational culture that integrates compassion and respect for residents with clear accountability to policies, procedures, and program standards.
• • Provide leadership and support during crises, complex resident situations, and organizational challenges.
• • Collaborate effectively with all departments.

Program Oversight

• • Ensure compliance with all funding, regulatory, contractual, and reporting requirements.
• • Establish and monitor program goals, outcomes, and performance measures.
• • Lead quality improvement efforts using data, staff feedback, and resident input to strengthen services and outcomes.
• • Ensure services are delivered consistently and with fidelity to program models, funding requirements, and organizational values.
• • Oversee clinical programs including behavioral health and nursing staff, in compliance with all legal and licensing requirements.
• • Ensure programs operate in ways that uphold resident dignity, self-determination, housing stability, and overall well-being.
• • Maintain knowledge of all applicable funding sources, regulatory requirements, contracts, and program expectations, including Housing Supports, HOPWA, Ryan White, Medicaid, HMIS, and other public and private funding streams.
• • Oversee the timely and accurate completion of program reports, audits, monitoring activities, and funding deliverables.

Strategic Planning and Program Development

• • Partner with the Senior Leadership Team to strengthen existing programs and shape the future direction of services.
• • Identify emerging trends, service gaps, and unmet resident needs and corresponding strategies to address them.
• • Lead the development, refinement, and implementation of new programs, initiatives, and service models.
• • Contribute to organizational strategic planning, decision-making, and policy development to help move strategic priorities into programmatic action.

Community Partnerships and External Engagement

• • Serve as a visible ambassador for Clare Housing and cultivate partnerships that strengthen services and community impact, particularly in the areas of healthcare, housing, government relations and HIV funding.
• • Support advocacy efforts and initiatives that advance the mission and priorities of Clare Housing and intentionally empower staff and clients to engage as well.
• • Represent (and facilitate other staff representation of) Clare Housing at community meetings, coalitions, conferences, and public forums.
• • Identify opportunities to leverage partnerships, resources, and community expertise to enhance services and support resident success.
• Perform other duties, projects, and assignments assigned.

III. Position Requirements

Education and Experience

· Required

• o Bachelor’s degree in social work and/or human services or demonstrable equivalent experience.
• o Significant (5+ years) progressive experience in staff management, program leadership and human services

· Preferred

• o A Master’s degree or experience in managing data and leading on project management.
• o Clinical licensure (LICSW, LPCC, LMFT, LP) Note: this position will supervise clinical programs including behavioral health and nursing services and the skills to manage and lead these programs are required though personal licensure is not required.
• o Individuals with lived experience and a passion for working with our target populations (LGBTQIA+, people of color, those living with HIV/AIDS) are highly preferred.

IV. Working Conditions and Environment

This position requires regular travel to multiple program locations locally, and on occasion, to travel within the state and nationally. The person in this position must be able to make public presentations and to present effective training for staff.

All employees are expected to work effectively in a mission-driven organization whose residents and staff exhibit significant diversity with respect to age, race, disability, marital status, national origin, religion, sex, gender identity, sexual orientation, familial status, genetic information or veteran’s status.