Crisis Advocate

POSITION SUMMARY

The Crisis Advocate is responsible for providing advocacy and crisis intervention to people affected by sexual assault and domestic violence.

DUTIES AND RESPONSIBILITIES

(Dutiesareillustrativeandnotinclusive.Individualassignmentsmayvary.)

• Providesupportservicestoadultandyouthvictimsandsurvivorsofdomesticviolence and sexual assault.

• Providecrisisinterventionthroughthe24-hourcrisishotline,individualand group psychoeducation.

• Conductintakes,medicalandlegalaccompaniment,and referrals.

• ProvideTraumaFocused Advocacyandutilizetoolssuchasdanger assessments and safety planning.

• CompleteallDCVCapplicationsandfollowupforqualified victims.

• Advocateandcollaboratewith community and state partners such as law enforcement, DSS, solicitors’ offices, hospital systems, etc.

• Assistclientswithcompletingcourtdocuments,specificallyOrdersofProtection.

• Assistclientsininteractionswiththe courts,criminaljusticeprofessionals,theCrime Victims’

CompensationBoardand/orprivateattorneys.

• Responsible for training or participating in trainings to educate community partners and the public on matters such as crisis intervention, domestic violence, sexual assault, and trauma informed responses.

• Keepabreastofchangesinlawsaffecting SafePassageservicepopulationandofMandated Reporting requirements.

• AccuratelycompleteandmaintainrequireddocumentationandcaserecordsinCollaborate.

• Attendstaffmeetings,residentreviews,in-servicetrainings,andspecializedtraining and meetings as assigned.

• Participateintheon-callandback-upon-callrotation.

• Performotherdutiesasassigned.

QUALIFICATIONS

EducationandExperience:

Successful completion of four years of college-level coursework or an equivalent combination of education and experiencesufficienttosuccessfullyperformtheessentialdutiesofthejobaslistedabove;musthave demonstrated ability to successfully assist others in crisis situations; must possess excellent communication skills and be computer literate; must have awareness and interest in the impact of domestic violence, sexual assault, and other relevant issues on Safe Passage’s service population.

Mustcompleteaminimumof26-hoursdomesticviolence/sexualassaulttrainingandallotheragency trainings as assigned.

Licenses/Other Requirements:

Validdriver’slicense.Musthaveaccesstoavehiclewithvalidinsurance.CriminalBackground

History,SexOffender,andChildAbuseClearancesrequired.

ADDITIONAL REQUIREMENTS

Knowledgeof:(atentry)

• Exemplarycustomerserviceskills,includingdealingeffectivelywiththepublic,donors,andcommunity partnersthrough all forms of communication.

• Teamworkanddeveloping consensus.

• Creativeandinnovativetechniquesforperformingassignments.

• ProperEnglishusage,spelling,grammar,andpunctuation;businesscorrespondenceformatting.

• Timemanagement with the ability to redirect when needed.

• ComputerapplicationsrelatedtotheworkincludeMicrosoftOfficeProfessionalApplications.

• Standardofficeadministrativepracticesandprocedures,includingtheuseofstandardoffice equipment.

Skillsin:(at entry)

• Performbasicresearchandpreparereportsandrecommendations,successfully complete assignedprojectsor programs.

• Organizeownwork,coordinate projects,setpriorities,meet deadlines,andfollowupon assignments with a minimum of direction.

• Ability to effectively collaborate with others in support of Safe Passage’s mission and values.

• Communicateeffectivelywithco-workers,superiors,thegeneralpublic,representativesofpublicand private organizations and others sufficient to exchange or convey information.

• BilingualSpanish/Englisha plus.

Salary Range: $35,000 - $40,000 (Bachelor's)
$40,000 - $45,000 (Master's)